Customer Testimonials
Get to the dealer give y keys to an associate and waited until the service was done
Had a very good experience purchasing a vehicle here. Staff was very helpful and kind.
The service department is the best - Jacob knows how to treat customers and get the job done quick -
Great working with the INFINITI team. They kept me updated on a regular basis and were efficient and helpful during the buying experience.
Jacob and team got my car running well. He frequently stayed in touch and send pics to keep me updated
Wonderful sales experience due to the service of Alex and Jake. Alex was honest and worked hard to get me what I needed in my car. I never felt as if I was being "sold". I felt like we jointly "problem solving". Great experience. Jake is the most personable and knowledgeable Finance Manager I've have ever dealt with, and I have been buying cars since 1988. I have nothing but positive things to say about this duo. Well done!
Excellent service. Bernie took care of us. We broke down on a road trip and he helped get us back on the road quickly.
Great customer service and customer care. As I pull in to get my car serviced a Technician is right to greet me and get me checked in. I receive updates throughout my stay and waiting room is comfortable and inviting. Thank you
Extremely professional, courteous and communicative. They let me know what they were doing and the associated pricing every step of the way. I highly recommended Tim Dahle.
Excellent customer service. My special thanks to Jacob who resolved a long time problem with my 2003 FX35. I love that car and it runs like a champ thanks to a great service department! Timely service, great communication, honored price quotes, no complaints from me.
Great people, great service, great dealership! I alway enjoy taking my car there for servicing. I enjoy stopping in on the sales floor to see what’s new from INFINITI. The sales staff are always friendly and put up with all my questions.
Jacob took care of us for our appointment last March 26, 2022. We had our tires replaced as well as our brakes. They did some maintenance as well. Jacob was forward with the time line of when our vehicle would be done. He also made sure that we had a car to borrow to continue our other errands that day. It was a nice experience thanks to Jacob!
Consistently outstanding customer service. I have been a customer since 2007, and i would highly recommend
Really took care of my car.INFINITI knows Infiniti.definitely.Jacob really took care of me.so thankful…
It’s always a great experience to visit Tim Dahle INFINITI. The reason for my visit was a service call on my vehicle. The service area including office locations are always extraordinarily clean and organized. I was met by a representative named Jacob Alviso who recognized me and called me by name. I was checked in, confirmed details and was on my way within 5-10 minutes. Communication on my service call was excellent, and upon return was again met with immediate care. My visit was explained to me, the statement provided was identical to the visit as explained. My ticket ...
Just dropped in to get my car registration renewed yesterday, emission inspection was done fast, waiting area was super comfortable with complimentary coffee and sacks. It was great experience.
Took the time to explain options and answer my questions. Good service. Plan to use them for future service needs.
Diagnosed and fixed problem quickly at a fair price Service person Mike friendly and helpful. Washed car and did free inspection Waiting room was clean and spread out to limit Covid risk Provided snacks and coffee.
Super helpful and friendly. It was quick and easy. My wife loves our new car.
Javier in the service man is the most helpfull man in the dept. He is willing to work me. You can trust Javier in being honest with you
I enjoy Tim Dahle INFINITI dealership because of the professional & helpful people that make my trip there worth the hour long drive.
Great service and the people are very nice. They keep you updated and the web link service report is very slick.
Great service. Kept me updated during the entire time. Everything was completed on time. Thanks.
The service at this location is exceptional. I have been taking my vehicle there for the past four years. This is why I purchased my recent 2021QX 8i there
Javier provided the best service experience and will definitely come back to see him next time.
The service was great. Mike In is a fantastic service rep. He always takes the time to listen and follows up with service progress. I appreciate the extra effort he provided to get my repairs done quickly and within my budget.
There’s truly not another dealership or service center I would trust with my car, these guys are amazing. Great communication, honest wait times, quality service. I definitely recommend coming to them for any services.
Service people are professional and informative. Waiting experience was okay. They kept me informed of progress.
This place was really great and efficient. I made an appointment and just needed a oil change and an emissions test and the team at this location was able to get that done fairly quickly. Mike In was great at answering my questions and was very friendly. Mike is always very attentive of all customer's needs and always goes above and beyond to make sure that all customers in the service lobby have been helped. I Definitely recommend coming here
Bernie is thorough, personable and professional. Always a pleasure at Tim Dahle Infinity. So many words.
Just bought my third vehicle from Tanner at TIM Dahli INFINITI. there is a reason I keep coming back here. It is Tanner! When I first walked in I thought he was just some punk kid, but as I’ve worked with him time and time again he has proven he knows his business, and he knows how to get me the best price. I won’t even look anywhere else until I’ve talked to Tanner.
Great buying experiance. Tanner Johnson is a true profesional and sales person. The car market is difficult to navigate but Tanner took the time to find the vehicle i was looking for. Tanner also found and priced the aftermarket excessories i was wanting. Will continue to call on Tanner Johnson and his team at Tim Dahle for all my car buying needs.
Everyone from the wrong check in point to the check out was very courteous attentive and informative. Everything was explained to me. Since I had to leave my car there, the loaner car was so appreciated. I was kept informed all thru the repair and service. My need was met as to when I would be able to pick up my car. I cannot thank each one enough. Thank you!!
The experience I had when buying a new car was great and the people their were nice and helped me with finding a new car
I spoke with Cole regarding my vehicle. He was very very helpful and accommodating to fix my vehicle
Tim was helpful and explained my maintenance process. He keep me updated.
Friendly, professional, accessible, quick and efficient, excellent work getting my vehicle back to 100%. Bernie was always available to answer my questions and update me on the status of my repairs. Even on his day off!!
Tommy is excellent at what he does. Very knowledgeable, great customer service, and very easy to work with! I would definitely work with Tommy again.
Not interested at this time Surveys or excessive time to fill out and would be a reason for me to work elsewhere for new vehicles and service.
Great service staff. Always happy with the experience. Javier was great to work with. He was very timely and professional. The waiting room is comfortable and clean.
Our experience with the dealership was superb our sales person financing and sales manager was phenomenal did an standing job about completing our transaction and get us the right automobile that met our needs thank you
I was extremely pleased with my experience at Tim Dahle INFINITI. John was amazing and I would recommend him to anyone a thousand times!
Great service. Professional and great communication throughout the service process. From making my service appointment to when I drive off—the excellent service through out
Best services from beginning to end!! The service advisor listened and understood the problem and took the car in for service pretty quickly. Meanwhile, he showed me the waiting lounge accommodated with water and coffee. When done, he explained exactly what happened and how the repair was done. Best experience ever at a service dealership!!
John Kalikakas was very professional with me as I purchased my car. He made the experience easy and enjoyable. He explained the options of the car and took me on a test drive. He has followed up with me as to additional questions I might have. I love the way the car handles and rides. Thanks for a great experience.
What else can ask for from a service department Burnie was amazing,place was clean my car looked amazing.They even tire shined her up
This was the best experience I have ever had at a dealership. Really professional Oly was amazing to work with. She made us feel right at home. Daniel was fantastic at with the financing. We will definitely be back for our next purchase!!!!
I would highly recommend this dealership is great place of business and they help me with a lot with All the other issues I had when buying a car
Very nice and attentive at taking care of my problem quickly as I brought it in with no previous notice. Thanks for taking care of the problem at a moments notice.
Always pleased with the service provided. Everyone is very friendly and helpful. The work is performed in a timely manner. Easy to schedule an appointment.
I had a great experience buying a car from Dave. they made it as easy as possible for me to come down an get a car best experience I ever had buying a car.
Timely and proffesional service.Mike great to work with, friendly and carrying. Car ready on time, the only suggestion for improvment is car washing service
As always Tim Dahle INFINITI in Murray Utah and service manager Jaguar were exceptional. I think I may need to buy my third INFINITI from them. I would recommend them to anyone looking for a luxury vehicle.
My visit went extremely well, they took care of all my needs and washed my car. I would highly recommend this dealer to all my friends.
The service department is great to work with. They give you options, explain services needed and don't try to push unnecessary repairs on you. Quick access to service too.
Excellent service, Honest people Alex was Great help strongly recommend him He went out of his way on his day off to help. Can’t ask for better service Good service Thanks
Thanks Mike for taking good care of my QX80 and keeping me informed. I appreciate the friendliness and ensuring things are done right for me
Great experience with Mike and Virgil, worked through each step patiently and listened to all our concerns, negotiated honesty and fairly. We walked in with our trade in title and they ensured we left with a new car.
Great car buying experience. Jim and Awni really to care of me and got me the new QX50 in the color at the right price.
Got rite in Fast easy Gust what I wanted. Xxxxxxxx cxxxxxxxxxxxxxxx xxxxxxxxxxxx xxxxx xxxxx xxxx xxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxx xxx
Great guest courtesy with my salesman Juan. He took care of all my needs and answer all questions. Lot was clean and same with the dealership.
The service department at Tim Dahle INFINITI was fast, efficient and very thorough. They were a delight to work with. Thank you for the wonderful customer service.
Great work, on time. Only oil change and emissions test. Couldn’t find the service person in the list of service personnel. I think he said Mike. Shop was clean and so was a very dirty car that they did a great job inside and out.
Mike In and his service team are outstanding and I couldn’t be happier with the service they provide for me. I have been a customer of Tim Dahle INFINITI for over 10 years....I couldn’t have chosen a better service dept!!!
Mike IN the service advisor was excellent. Explained my service request both before & after it was completed. Very thorough & professional. Easy to schedule a service appt. Phone staff were polite & courteous. Dealership was clean & adhered to Covid guidelines with staff wearing masks to protect customers.
Quick service and great customer service! I also got the car I’ve always wanted with everything in it. I would buy from here again in heartbeat.
All I got to say is that Mrs. Olease is a blessing !!! I highly recommend her to anybody looking for a great car she is honest and sincere
I have taken my car to Tim Dahle INFINITI for service since I purchased it used 12 years ago, I always receive great service, and did again with my visit yesterday.
Chad in service went above and beyond to make sure my car was taken care of and fixed properly. His customer service is excellent! Five stars!
I bought an as-is Pontiac from here, and my saleswoman was amazing! If you can, get in with Oleasea Thongdy, she’s the best!
Scheduling the appointment was quick on the phone. Had to drive to far for warranty work (live in Ogden). Should be able to go to any Nissan dealership. oil change, rotate tires, replaced three wiper blades, fixed windshield rock chip, installed new software (reprogramed: tcm, ecm), and ordered recall parts for ABS (est is 3 months).
The dealership was very helpful with my transmission issue. We were having trouble while on the road and called the dealership. The service advisor, Chad Nelson, talked through some options so that I could get from California to the dealership. Once we arrived, they were extremely helpful in diagnosing and verifying that the replacement of the transmission was under warranty and took care of all of the repairs. Chad Nelson was great to work with and very helpful through the whole process.
Scheduling the device appointment was easy. They were ready for me when I arrived.. The service was quick and professional. The waiting area was comfortable and clean. I used the free WiFi to work while I waited. The car was clean when done. I recommend the service.
Bought a car here and have used service..professional in every way...completed what was promised....service was fast and hassle free..kept me updated while waiting.for car...would highly recommend this dealer ..very pleased with overall experience
Always acomodating very quick turnaround clean facility good snacks. Entrance to service is a bit awkward at an angle and blocks that driveway when waiting outside. All good nice people.
This is the third INFINITI I have purchased new from this dealership. They have been upfront accurate and easy to work with. Hyrum has been my sales person each time and has taken wonderful care of all details throughout the purchasing process. I plan on continuing to purchase new cars from Tim Dahle INFINITI.
Luis was great. Knowledgeable on all details related to New and used vehicles on the lot. Was extremely accommodating and was willing to take extra steps to make a deal. Good experience, thanks Luis.
My wife and I had a great experience buying our 2016 used QX60. Tanner new exactly what would suit our needs for our family. We would not hesitate to purchase another vehicle from them.
Very professional and friendly. Actually felt they cared about me and my life situation. Showed me how to use the car and all the features.
Absolutely wonderful service, sales, and especially detail, my car was filthy gross, they make it look brand new! And it’s a 2006, highly recommend Tim Dahle INFINITI.
The Tim Dahle team have always been top notch to deal with. We live in Cache Valley and have had a problem with our new QX80 occasionally having a dead battery. We took it in where they had a new loaner ready for us. They checked it top to bottom and told use that they couldn't find any issues with the battery or charging system. With information learned from a new service bulletin we learned that when you leave the fob in the car while it was in the garage (not recommended) that the car never really shuts down. ...
This was my fourth INFINITI, the customer service is great as always, it took less than hours to finish my lease and be out from the dealer. Our sales man Awni was very helpful and honest , he had the car and the paper work ready, everything was exactly as he told me over the phone...
I have purchased 3 cars from Tim Dahle INFINITI and have always had a good experience. This last purchase Weston Bird the finance manager was amazing. He took care of some concerns I had and did so with out needing to go back to the sales person. He knew what I needed and was appreciative of my loyalty to this dealership. Thank you Tim Dahle team your amazing!
Awni was absolutely amazing as a salesperson, very low-pressure. We showed our trade and they made an offer, to which we told them we'd have to wait until our collector car was sold to make room for the new QX80. The next thing I knew, they looked at my ad online and made an offer trading in both vehicles! Done deal and a pleasant F & I manager, Weston closed the paperwork. The best part was Awni spending an hour with us showing all the bells and whistles after the suv was sold and how to work them. I'...
I live out of state and called Awni about a car I saw online. He was knowledgeable and patient with my questions. I have had some poor experiences at other dealers, but not here. When I got to the dealership, the car was exactly what he had told me and was out front ready to go. No complaints. Very pleased with the process and Awni's service.
Our experience was most pleasant, we have no complaints as I said Brent represented your dealership extremely well. We considered several models but with help found the best one for us.
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