Customer Testimonials
Great service. Professional and great communication throughout the service process. From making my service appointment to when I drive off—the excellent service through out
Best services from beginning to end!! The service advisor listened and understood the problem and took the car in for service pretty quickly. Meanwhile, he showed me the waiting lounge accommodated with water and coffee. When done, he explained exactly what happened and how the repair was done. Best experience ever at a service dealership!!
John Kalikakas was very professional with me as I purchased my car. He made the experience easy and enjoyable. He explained the options of the car and took me on a test drive. He has followed up with me as to additional questions I might have. I love the way the car handles and rides. Thanks for a great experience.
What else can ask for from a service department Burnie was amazing,place was clean my car looked amazing.They even tire shined her up
This was the best experience I have ever had at a dealership. Really professional Oly was amazing to work with. She made us feel right at home. Daniel was fantastic at with the financing. We will definitely be back for our next purchase!!!!
Very nice and attentive at taking care of my problem quickly as I brought it in with no previous notice. Thanks for taking care of the problem at a moments notice.
Always pleased with the service provided. Everyone is very friendly and helpful. The work is performed in a timely manner. Easy to schedule an appointment.
I had a great experience buying a car from Dave. they made it as easy as possible for me to come down an get a car best experience I ever had buying a car.
Timely and proffesional service.Mike great to work with, friendly and carrying. Car ready on time, the only suggestion for improvment is car washing service
As always Tim Dahle INFINITI in Murray Utah and service manager Jaguar were exceptional. I think I may need to buy my third INFINITI from them. I would recommend them to anyone looking for a luxury vehicle.
My visit went extremely well, they took care of all my needs and washed my car. I would highly recommend this dealer to all my friends.
The service department is great to work with. They give you options, explain services needed and don't try to push unnecessary repairs on you. Quick access to service too.
Thanks Mike for taking good care of my QX80 and keeping me informed. I appreciate the friendliness and ensuring things are done right for me
Great experience with Mike and Virgil, worked through each step patiently and listened to all our concerns, negotiated honesty and fairly. We walked in with our trade in title and they ensured we left with a new car.
Great car buying experience. Jim and Awni really to care of me and got me the new QX50 in the color at the right price.
Great guest courtesy with my salesman Juan. He took care of all my needs and answer all questions. Lot was clean and same with the dealership.
Got rite in Fast easy Gust what I wanted. Xxxxxxxx cxxxxxxxxxxxxxxx xxxxxxxxxxxx xxxxx xxxxx xxxx xxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxx xxx
The service department at Tim Dahle INFINITI was fast, efficient and very thorough. They were a delight to work with. Thank you for the wonderful customer service.
Great work, on time. Only oil change and emissions test. Couldn’t find the service person in the list of service personnel. I think he said Mike. Shop was clean and so was a very dirty car that they did a great job inside and out.
Mike In and his service team are outstanding and I couldn’t be happier with the service they provide for me. I have been a customer of Tim Dahle INFINITI for over 10 years....I couldn’t have chosen a better service dept!!!
Mike IN the service advisor was excellent. Explained my service request both before & after it was completed. Very thorough & professional. Easy to schedule a service appt. Phone staff were polite & courteous. Dealership was clean & adhered to Covid guidelines with staff wearing masks to protect customers.
Quick service and great customer service! I also got the car I’ve always wanted with everything in it. I would buy from here again in heartbeat.
I have taken my car to Tim Dahle INFINITI for service since I purchased it used 12 years ago, I always receive great service, and did again with my visit yesterday.
Chad in service went above and beyond to make sure my car was taken care of and fixed properly. His customer service is excellent! Five stars!
I bought an as-is Pontiac from here, and my saleswoman was amazing! If you can, get in with Oleasea Thongdy, she’s the best!
Scheduling the appointment was quick on the phone. Had to drive to far for warranty work (live in Ogden). Should be able to go to any Nissan dealership. oil change, rotate tires, replaced three wiper blades, fixed windshield rock chip, installed new software (reprogramed: tcm, ecm), and ordered recall parts for ABS (est is 3 months).
The dealership was very helpful with my transmission issue. We were having trouble while on the road and called the dealership. The service advisor, Chad Nelson, talked through some options so that I could get from California to the dealership. Once we arrived, they were extremely helpful in diagnosing and verifying that the replacement of the transmission was under warranty and took care of all of the repairs. Chad Nelson was great to work with and very helpful through the whole process.
Scheduling the device appointment was easy. They were ready for me when I arrived.. The service was quick and professional. The waiting area was comfortable and clean. I used the free WiFi to work while I waited. The car was clean when done. I recommend the service.
Bought a car here and have used service..professional in every way...completed what was promised....service was fast and hassle free..kept me updated while waiting.for car...would highly recommend this dealer ..very pleased with overall experience
Always acomodating very quick turnaround clean facility good snacks. Entrance to service is a bit awkward at an angle and blocks that driveway when waiting outside. All good nice people.
This is the third INFINITI I have purchased new from this dealership. They have been upfront accurate and easy to work with. Hyrum has been my sales person each time and has taken wonderful care of all details throughout the purchasing process. I plan on continuing to purchase new cars from Tim Dahle INFINITI.
Luis was great. Knowledgeable on all details related to New and used vehicles on the lot. Was extremely accommodating and was willing to take extra steps to make a deal. Good experience, thanks Luis.
My wife and I had a great experience buying our 2016 used QX60. Tanner new exactly what would suit our needs for our family. We would not hesitate to purchase another vehicle from them.
Very professional and friendly. Actually felt they cared about me and my life situation. Showed me how to use the car and all the features.
Absolutely wonderful service, sales, and especially detail, my car was filthy gross, they make it look brand new! And it’s a 2006, highly recommend Tim Dahle INFINITI.
The Tim Dahle team have always been top notch to deal with. We live in Cache Valley and have had a problem with our new QX80 occasionally having a dead battery. We took it in where they had a new loaner ready for us. They checked it top to bottom and told use that they couldn't find any issues with the battery or charging system. With information learned from a new service bulletin we learned that when you leave the fob in the car while it was in the garage (not recommended) that the car never really shuts down. ...
I have purchased 3 cars from Tim Dahle INFINITI and have always had a good experience. This last purchase Weston Bird the finance manager was amazing. He took care of some concerns I had and did so with out needing to go back to the sales person. He knew what I needed and was appreciative of my loyalty to this dealership. Thank you Tim Dahle team your amazing!
Awni was absolutely amazing as a salesperson, very low-pressure. We showed our trade and they made an offer, to which we told them we'd have to wait until our collector car was sold to make room for the new QX80. The next thing I knew, they looked at my ad online and made an offer trading in both vehicles! Done deal and a pleasant F & I manager, Weston closed the paperwork. The best part was Awni spending an hour with us showing all the bells and whistles after the suv was sold and how to work them. I'...
I live out of state and called Awni about a car I saw online. He was knowledgeable and patient with my questions. I have had some poor experiences at other dealers, but not here. When I got to the dealership, the car was exactly what he had told me and was out front ready to go. No complaints. Very pleased with the process and Awni's service.
Our experience was most pleasant, we have no complaints as I said Brent represented your dealership extremely well. We considered several models but with help found the best one for us.
I had a very pleasant experience buying a car from Andrew Rasmussen. Andrew was very knowledgeable and easy to work with. I would recommend this experience for other consumers.
I AM A STUDENT .BUT I GET MY ONW CAR WITH LOAN .I AM VERY HAPPY .I WANT TO THANKS TO KEVIN . WHO WORK FOR TIM INFINITY AND DID A GREAT JOB FOE ME
Nestor was the consummate professional. Courteous and respectful, and it is fair to say that without his follow up we would probably have kept looking elsewhere.
Nestor was great to deal with. We bought a used INFINITI QX56 and we love it. It is everything we were looking for in a vehicle and more. Nestor was very nice and really helpful.
Nestor was very nice and helpful. He worked with me for hours to get me the right price for the car I desired. I highly recommend going to Nestor to buy a car.
Tim Dahle INFINITI has always been perfect, the sales people Hyrum Koeing & Angala Selley went above and beyond to find me the car I wanted and to make it work, very personable wonderful expirence This is my second INFINITI I'm a customer for life!
We were looking for a car for a first time buyer-Brent showed us an option and helped us make this a possibility. Due to some unforeseen issues the process took a long time (not their fault), and Brent was incredibly patient. We couldn't be happier with the service we received from everyone there. I would highly recommend them!
Bought our first INFINITI M56 as a used vehicle. The salesman was very knowledgeable. I had done my research before looking at this vehicle and everything he told us was spot on. He practically helped us get the most out of what this fine machine can offer which was really cool. This was a car for my wife and she was beyond ecstatic from her test drive. Would recommend this experience to anyone in the market for a new vehicle.
I brought my g37 (that I purchased from them) in over the weekend to have my rear breaks, air filters, and some fluids done. Initially, I dealt with Vroqua and Karie. As soon as I called and said I heard squeaking coming from the tires they told me to come right in. I was there in 20 minutes, they had a tech check out the car for me, and we determined it was the rear break pads. Karie sat with me and scheduled the appointment, she was a pleasure to work with; very thorough and courteous throughout the whole experience. I ...
my husband and I drove from Idaho to Utah in search of an SUV. We were looking for a used car which made me nervous because there are so many salespeople that are pushy and dishonest. We worked with Brent Lloyd at Tim Dahle INFINITI and he was wonderful. He straight up told us about the vehicle we were interested in without trying to exaggerate the facts. He never tried to talk us into anything that we didn't want. He was a great liaison and wanted to help us get a fair deal...fair for us and fair for ...
Hyrum Koening was great. He was very patient through the sales process and made us feel comfortable through the process. Hyrum took the time to show us the different functionalities of the car even though it was already late and past closing time. Overall, it was a great experience, and I would recommend Tim Dahle INFINITI and Hyrum.
Brent was an honest, chill ,down to earth salesman.. Would highly recommend this dealership and Brent.
I found the exact car I wanted online by utilizing the inventory tool available on the Tim Dahle INFINITI website. I waited for the weekend to go check it out and couldn't be happier about the experience. My girlfriend and I were pleasantly greeted by Brent Lloyd after he spotted us arrive. Brent was very nice, diligent, and not pushy whatsoever. I have purchased a few cars in my life and had my fair share of unpleasant experiences due to the sales representative. The car I wanted had not arrived at the dealership yet because it had just posted ...
My fiancee and I had three cars and decided two made more sense. One was a 2004 INFINITI G35x with 138k miles (it had been an excellent car) and the other a 2013 MiniS with 12k miles. We traded both in for a 2015 INFINITI Q40. The trade in values were fair and the entire transaction went smoothly.
Andrew Rasmussen made me feel comfortable, he's friendly and gave me more information that i didn't know. Purchased a 2004 INFINITI g35 as my first car.
Excellent dealership. They truly value their customers. They are real and pull you around. They know customer service. I enjoyed my visit. Walked in with a older car and walked out with a newer one that I love.
This is the 6th car I have purchased from Tim Dahle Infinity. The experience has always been excellent. I have them service my Infinity vehicles as well and they always perform excellent service. I highly recommend them.
We went here after visiting dozens of dealerships and dealing with all of the pushing salesmen that come with them. Here we were greeted by Hyrum Koenig. He did such a great job. It was the first time I felt like someone was looking out for us. He filled our car full of gas, gave my wife flowers and called sometime after to check up on us. We really appreciated his kindness and understanding. If you're looking for a great place to buy a car and a great car salesmen to work with visit Tim Dahle INFINITI in Murray ...
Fantastic experience! Like no other I have ever had. Price, service and quality... they really DO listen to us! Phillip and Angala are the best.
I worked with Hyrum at Tim Dahle INFINITI. I bought an INFINITI G sedan, certified pre-owned car. Hyrum from Tim Dahle was very friendly and helpful in making our experience smooth. He has handled everything responsibly and patiently addressed all my queries. The other staff was very helpful too. I recommend Hyrum and this dealership to everyone.
My husband & I came into the Tim Dahle INFINITI dealership to test drive and look at the QX-56. We were pleasantly met by reception & quickly greeted by Paul Whalen who spent the rest of the day with us. Paul was extremely knowledgeable about the vehicle and answered every question we had in detail and with confidence. He was not pushy or overbearing in any way and worked very hard for us to help negotiate a deal we were very happy with. Angala Selley did our financing and helped us get an excellent rate on our loan. She was ...
03-24-2014 I was looking for a used Toyota Sequoia online and found one listed at Tim Dahle. I called the dealership and was put in touch with Gary Watkins. From the start Gary was very freindly and right up front about the car. When I called Gary he told me the car that I was looking for had sold but had just come back that day. The person deceided that it was to big. Gary told me that the car was just as the picture showed. I made an offer and within hours we had a deal. Since I ...
I went it looking to trade in a vehicle for a used Volvo they had. It was after 7 PM and raining. My family was greeted in the parking lot by Paul. Paul was very friendly and straight forward with us. The Volvo we came to look at had just been taken in and had not been gone over by them. Instead of asking us to come back, they took the time to locate the keys and car for us to look at. After taking it for a test drive, Paul explained that it would have to be gone over by ...
I recently bought a used INFINITI from Tim dahle, and I don't usually take the time to give reviews but the customer service I received from Paul exceeded my every expectation I wanted to give him the best praise I could. He still to this day is following up with how I am liking my new car, he came in on his day off to help me finalize what I needed to do. I would recommend Paul to any and everyone planning to visit this dealership. I felt as if he was trul working for me..
Bought a used 2006 INFINITI. Great dealership experience. No BS; honesty and integrity. Negotiated a fair price. My son bought the car, but didn't have much credit history to finance the amount in excess of the down payment. The dealership educated my son and I on the importance of consumer credit. The finance manager was able to find a bank to loan him the money. The financing rate was higher than expected, but he took the loan anyway to build his credit. All-in-all, a great experience. Car was delivered immaculate.
My overall experience in dealing with this Tim Dahle dealership was fantastic! I purchased a pre-owned vehicle from out of state, so I had many questions before I decided to travel there to actually see the vehicle. From their picking me up at the airport to sending me home with my new vehicle, every employee was friendly, professional and extremely helpful. The vehicle was in perfect shape upon my arrival and any additional questions were answered. The little extras they included during my time their was appreciated. I would highly recommend this dealership to anyone looking for a positive vehicle ...
I am an out of state buyer from CO and found the experience to be hassle free from the first call and on line viewing to vehicle delivery. This was a good experience all around.
Great experience buying my new car. Great price and great service from Kirk. They were patient with me, never too pushy and gave me a very fair price. Much better than some of the other luxury car dealers in town that I visited.
Kerry Boyack made my experience purchasing a car the BEST I've ever had! 🙂 Kerry's knowledge and charm is a win-win, for any transaction! 🙂 I live in Montana, but I will always come back to Tim Dahle in Salt Lake to buy from Kerry! Sincerely, Vicki Gleich Helena, Mt
Brett was very helpful in picking out our new JX 35. He spent time explaining things to us and teaching us what was available on the car. He was plesant and joyful to work with.
I LOVE Tim Dahle INFINITI. Over the past several years, I have purchased FOUR new cars from Tim Dahle. Three of them were from Hyrum K. I have always been impressed with everyone's professionalism and outstanding customer service. They are very accommodating and eager to please. Everyone at Tim Dahle is very knowledgeable about the products they sell. They know all of the ins/outs of each vehicle, and know how to work all of the features. It’s important not just to "tell" me what my car can do, but to "show" me. They ...
Words can not explain my experience with Hyrum at TIm Dahle INFINITI. I am so pleased with my new FX35 and could not be happier. Hyrum was such a great help and still is. I will never go anywhere else or to anyone else (Hyrum you got me!) for a new car. I think Hyrum deserves a raise or some kind of compensation for how sweet, kind, and helpful he is/was with me. I can only imagine the wonderful experience any one would have having him behind you helping you buy a new car. Thank you Hyrum for everything ...
I have leased 2 cars from Tim Dahle INFINITI. This time, I was turning in my lease (early), and I wanted to buy. Kerry Boyack helped my husband and I first. He crunched some numbers for us, and found a couple of scenarios that would not only put us in an ownership postition, but also lower our monthly payment- even with negative equity from the lease. He had us drive a couple different cars, explained the features of them extensively, and left the options open to us. He even took us next door to Tim Dahle Nissan to look at cars. ...
have purchased 3 Infiniti's from this dealership. Hyrum has been the most knowledgeable & professional salesperson I have ever dealt with. He takes the time to explain everything & is always available. Very professional aura/manner about him. Would highly recommend him.
the salesman was very attentive to my needs, did everything to meet those needs, was extremely courteous, did not pressure me which made the buying experience GREAT,
I have purchased four new cars from Tim Dahle INFINITI and Hyrum Koenig has helped me with the purchase of three of those cars. Purchasing a car can be a very unpleasant experience but Hyrum Koenig made all of my transactions quite painless. All the other employees of Tim Dahle INFINITI with whom I have dealt have also been very pleasant and helpful. They always make me feel right at home whenever I go there, whether it be to buy a car or to have my car serviced. I would definitely recommend Tim Dahle INFINITI, and specifically, Hyrum Koenig, to ...
I purchased an M37XS INFINITI which is exactly the car I needed and wanted, and in the process I received excellent, friendly service above and beyond what I anticipated. Every employee I worked with was professional, personable, and went out of their way to make sure I had a positive experience. Keith McClean bent over backwards to ensure that my post-sales satisfaction was perfect. I would definitely recommend Tim Dahle INFINITI to other people and would go out of my way to use this dealership again.
Everyone at Tim Dahle INFINITI was exceptional. They were amazing and easy to work with. They were able to get me in the car I wanted for a great price. Highly recommend this group.
Our first INFINITI purchase and we bought a JX35. Kirk Thomas was very welcoming from the beginning, showing us multiple options available on the lot, along with his comfortable confidence in the INFINITI line and technology. We live over two hundred miles away from the dealership and Kirk was very accommodating, as was Angala, in Finance. How wonderful that they took the time to have all the appropriate paperwork filled out and ready, knowing that we had a three hour drive to get back home after picking up our new vehicle....which, BTW, drove and road WONDERFULLY on the trek ...
3rd INFINITI in 5 years and Tim Dahle is simply the best. After past experiences with other dealers (Mercedes, Acura, Nissan, Honda) I was very skeptical to do business with the ONLY INFINITI in Utah. I am so glad I did. It has been such a great ownership experience that has recently had me come back to lease a new G. Hyrum made the process so simple and easy and everyone was so respectful of my time and needs. The facilities are beautiful and they really roll out the red-carpet for you to make it feel like you are right at ...
After an unpleasant experience at another car dealership searching for a suitable used car, we decided to look around at other dealerships. We found an ad on the internet for the perfect fit to our search. Although we were a little uncomfortable going into a Infinity dealership because of the high quality of cars they sell and we were not looking at spending even close to that amount of money, I must say we were pleasantly surprised. We showed Keith the car we had seen on the internet and took it for a drive, he made us feel so comfortable ...
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